Terms & Conditions

The Unshakeable Self-Assessment is a developmental self-assessment, not a clinical or diagnostic instrument. The percentages represent current self-assessment levels. They are not objective measurements of a person's worth, ability or psychological health.

Unshakeable content is for personal development and does not replace medical, psychological or professional advice.

The Unshakeable framework, assessment and materials remain the intellectual property of Unshakeable.

By using this website you agree to the terms below. Please read them carefully.

1. About us

This website is operated by The Training Boutique SRL (reg. no. RO14823562), Hipodromului 30D, Corbeanca, Ilfov, Romania. You can contact us through our contact form.

2. Using the website

You agree to use the site lawfully and not to misuse it, attempt to access it without authorisation, or interfere with its operation. We may update, suspend or withdraw any part of the site at any time.

3. The Self-Assessment

The assessment is free and offered for reflection only. Results depend on your own answers and should not be relied upon for medical, psychological, employment or other important decisions. If you are struggling with your wellbeing, please contact a qualified professional.

4. Coaching, workshops and talks

Coaching sessions, group workshops and speaking engagements are agreed individually. The specific scope, fees, scheduling and cancellation terms are confirmed in writing before work begins and take precedence over these general terms.

5. Shop and orders

• Prices are shown at checkout, including any applicable VAT. Payment is processed securely by Shopify.
• A contract is formed when we confirm your order by email.
• If you are a consumer in the EU, you may withdraw from a purchase of physical goods within 14 days of receiving them, without giving a reason, in line with Romanian GEO no. 34/2014. Contact us to start a return; items should be returned unused, and we will refund you within 14 days of receiving them back.
• For digital content, the right of withdrawal ends once access begins, where you have expressly agreed to this.
• Your statutory rights regarding faulty or non-conforming products are not affected.

6. Intellectual property

All content on this site — including text, the five-stage framework (SEE · BE · DO · GROW · SHOW), the assessment, illustrations and logo — is protected by copyright and other rights. You may use it for personal, non-commercial purposes only. Reproduction or commercial use requires our written permission.

7. Liability

We take care to keep the site accurate and available but cannot guarantee it will always be error-free or uninterrupted. To the extent permitted by law, we are not liable for indirect losses arising from use of the site. Nothing in these terms limits liability that cannot be limited by law.

8. Privacy and cookies

Our Privacy Policy explains how we handle your personal data under the GDPR, and our Cookie Policy explains how we use cookies and how you can opt out at any time.

9. Complaints and disputes

Please contact us first so we can try to resolve any concern. Consumers may also contact the Romanian National Authority for Consumer Protection (ANPC) or use the EU Online Dispute Resolution platform (ec.europa.eu/consumers/odr). These terms are governed by Romanian law, without depriving consumers of protections under the law of their country of residence.

10. Changes

We may update these terms from time to time. The version published here with its date applies.

Operated by The Training Boutique SRL Reg. no. RO14823562 Hipodromului 30D, Corbeanca, Ilfov, Romania